FAQ

 Welcome to the FAQ page of adventurerv.com.au !

We are here to answer the most frequently asked questions about our services, policies and products.
If you have a question that is not answered here, please contact us!

1. Where do you ship to?

Currently, adventurerv.com.au only delivers to Australia.
Unfortunately, we do not currently offer international shipping.

2. How much does shipping cost?

adventurerv.com.au offers free shipping on all orders , with no minimum order amount required.

3. How long does delivery take?

  • Processing time: 1-2 business days (Monday to Friday)

  • Shipping time: 4-6 business days (Monday to Friday)

  • Deadline for placing orders: 18:00 (GMT+10:00) Australian Eastern Standard Time (Sydney)

  • Estimated total delivery time: 5–8 business days from order date

4. What is the deadline to place an order?

Orders placed before18:00 (GMT+10:00) Australian Eastern Standard Time (Sydney) will be processed the same business day.
Orders placed after 18:00 (GMT+10:00) Australian Eastern Standard Time (Sydney) will be processed the next business day.

5. Can I track my order?

Yes! Once your order has been shipped, you will receive a confirmation email with tracking details .

6. What payment methods do you accept?

We accept the following payment methods:

  • Visa
  • Mastercard
  • Amex
  • Union Pay
  • JCB
  • PayPal
  • Shop Pay
  • Google Pay

7. What is the return policy?

adventurerv.com.au accepts returns within 30 days of receiving your order.

8. Do you offer exchanges?

Currently adventurerv.com.au does not offer direct exchanges .
If you would like a different size, color or product, we ask that you return the original purchase and place a new, separate order.

9. Are my payment details safe?

Absolutely! We use secure and encrypted payment channels to protect your information.
Our site complies with PCI-DSS standards for data security.

10. How can I contact venicemoda.com ?

For questions about returns or refunds, please feel free to contact us:

Store Name : adventurerv.com.au

Email : info@adventurerv.com.au

Phone : +61 418 193847

Address : 2A/218 Leitchs Rd Brendale QLD 4500 Australia

Opening hours: Monday to Friday: 8:00 am – 6:00 pm (GMT+10:00)

We will do our best to answer your email within 24 hours.