Black Jack Electric Jack
Regular price $579.00Electric powered Caravan and Trailer Jack
Gone are the days of manually winding the jockey wheel to raise or lower the caravan or trailer. The Black Jack™ Trailer Jack is the simplest, quietest and most advanced electric jack on the market today.
Black Jacks are assembled in Brisbane, Australia, supporting Australian jobs and business
We are glad you are here!
Do you have any questions about your order? Please read our FAQ below, which contains frequently asked questions. If
you can't find the answer, please contact us at the bottom of the page.
1. How long does shipping take?
Delivery time = processing time + shipping time
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Processing time: 1–3 business days (Monday to Saturday)
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Shipping time: 6–9 business days (Monday to Saturday)
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Total delivery time: 7–12 days (Monday to Saturday)
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Order deadline: 2PM (GMT+10:00) Australian Eastern Standard Time (Sydney)
2. How much does shipping cost?
To enhance your shopping experience, AdventureRV offers free shipping in Australia.
3. Do you ship internationally?
No, at the moment we only ship to addresses in Australia.
4. What is your return policy?
We have a 30-day return policy . You have 30 days from the date you receive your order to initiate a return.
5. How do I return an item?
Send an email to our customer service team at info@adventurerv.com.au
Please include your order number and reason for return in your message.
6. Can I exchange an item?
We only exchange items if they are defective or damaged .
If you would like to exchange for the same item, please email us to discuss the exchange process.
7. Can I cancel my order?
Customers can change their delivery address by contacting our customer service within 24 hours of placing an order.
Once an order has been shipped, the address cannot be changed.
Both terms apply – whichever comes first.
The customer is responsible for checking that the address is correct upon purchase.
8. What payment methods do you accept?
We accept the following payment methods:
- Visa
- Mastercard
- Amex
- Union Pay
- JCB
- PayPal
- Shop Pay
- Google Pay
9. What happens if my order arrives damaged?
If you believe the package has been damaged during transport, please report this within 3 business days of receipt.
To process your claim, we may request photo documentation of the damaged item.
After assessment, we can send compensation, refund or provide a credit note for documented damage.
10. How can I track my order?
You can track your order using the tracking number you received by email.
Visit our tracking page to check the status of your delivery. You can do this on this page .
11. How can I contact you?
Store Name : AdventureRV
Email : info@adventurerv.com.au
Phone : +61 418 193847
Address : 2A/218 Leitchs Rd Brendale QLD 4500 Australia
Opening hours: Monday to Saturday: 9:00 am – 5:00 pm (GMT+10:00)
We will do our best to answer your email within 24 hours.
Store Name : AdventureRV
Email : info@adventurerv.com.au
Phone : +61 418 193847
Address : 2A/218 Leitchs Rd Brendale QLD 4500 Australia
Opening hours: Monday to Saturday: 9:00 am – 5:00 pm (GMT+10:00)
We will do our best to answer your email within 24 hours.